Service Porter

Lou Fusz Kia Wentzville•Wentzville, MO

About The Position

Lou Fusz Automotive Network is seeking a dependable, hardworking Service Department Porter to support the Service Department and help create a positive customer experience. The role keeps the service drive organized, moves vehicles efficiently, and assists with day-to-day dealership operations in a fast-paced, team-oriented environment. This is a union position governed by the Automotive, Petroleum and Allied Industries Employees Union, Local 618. The position may suit someone starting a career in the automotive industry or looking to grow within the organization. Lou Fusz describes itself as a family-owned and locally operated automotive network focused on employee development, long-term careers, and promotion from within. The company identifies its six core values as Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. The employer is an equal opportunity employer and prohibits discrimination and harassment on the bases listed in the posting, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, and gender identity or expression.

Requirements

  • Positive attitude and strong work ethic.
  • Excellent customer service and communication skills.
  • Professional appearance and demeanor.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail.
  • Dependability and excellent attendance.
  • Ability to work independently and as part of a team.
  • Valid driver's license and clean driving record.
  • Willingness to submit to a pre-employment drug screen and background check.

Nice To Haves

  • Ability to safely operate both automatic and manual-transmission vehicles.
  • Previous dealership, automotive, porter, detailing, or customer service experience; helpful but not required.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Move customer vehicles to and from service bays, parking areas, and other designated locations.
  • Pick up and deliver customer vehicles as needed.
  • Assist Service Advisors and Technicians with vehicle movement and parking.
  • Perform vehicle walk-arounds and help document vehicle condition when required.
  • Maintain an organized and efficient service drive.
  • Keep customer parking areas, service lanes, and work areas clean and presentable.
  • Retrieve customer vehicles when repairs or services are completed.
  • Deliver vehicles to customers in a timely and professional manner.
  • Assist with vehicle check-in and check-out procedures.
  • Maintain the cleanliness of loaner and company vehicles.
  • Fuel vehicles and maintain appropriate fuel levels as needed.
  • Assist with basic vehicle cleaning, including removing trash and personal items and cleaning windows.
  • Transport parts, paperwork, keys, and other items throughout the dealership as needed.
  • Help maintain a safe and organized service department.
  • Follow all dealership safety policies and procedures.
  • Communicate professionally with customers, Service Advisors, Technicians, and other dealership employees.
  • Protect customer vehicles by following proper procedures when moving and parking them.
  • Perform other duties as assigned by management.

Benefits

  • Paid vacation
  • Paid holidays
  • Personal time off
  • Bereavement leave
  • Employee discounts
  • Employee referral bonus
  • Academy training and professional development
  • Athletic scholarship opportunities
  • Opportunities for advancement and promotion from within
  • Supportive, team-oriented work environment focused on employee success and growth
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