Service Porter

Lou Fusz Subaru Creve Coeur • Creve Coeur, MO

7d

About The Position

Lou Fusz Automotive Network is seeking a dependable, hardworking Service Department Porter to help create a positive customer experience. The role supports day-to-day service department operations by keeping the service drive organized, moving vehicles efficiently, and assisting customers, Service Advisors, and Technicians. It is suited to someone who enjoys a fast-paced environment and wants opportunities to learn and grow within the organization.

This is a union position governed by the Automotive, Petroleum and Allied Industries Employees Union, Local 618. Lou Fusz is a family-owned and locally operated automotive network that emphasizes employee development, teamwork, and promotion from within.

Requirements

• Positive attitude and strong work ethic.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail.
• Dependability and excellent attendance.
• Ability to work independently while also being a team player.
• Valid driver's license and clean driving record.
• Willingness to submit to a pre-employment drug screen and background check.

Nice To Haves

• Ability to safely operate both automatic and manual-transmission vehicles.
• Previous dealership, automotive, porter, detailing, or customer service experience.

Responsibilities

• Greet customers in a friendly and professional manner.
• Move customer vehicles to and from service bays, parking areas, and other designated locations.
• Pick up and deliver customer vehicles as needed.
• Assist Service Advisors and Technicians with vehicle movement and parking.
• Perform vehicle walk-arounds and assist with documenting vehicle condition when required.
• Maintain an organized and efficient service drive.
• Keep customer parking areas, service lanes, and work areas clean and presentable.
• Retrieve customer vehicles when repairs or services are completed.
• Deliver vehicles to customers in a timely and professional manner.
• Assist with vehicle check-in and check-out procedures.
• Maintain cleanliness of loaner and company vehicles.
• Fuel vehicles and maintain appropriate fuel levels as needed.
• Assist with basic vehicle cleaning, including removing trash and personal items and cleaning windows.
• Transport parts, paperwork, keys, and other items throughout the dealership as needed.
• Assist with maintaining a safe and organized service department.
• Follow all dealership safety policies and procedures.
• Communicate professionally with customers, Service Advisors, Technicians, and other dealership employees.
• Protect customer vehicles by following proper procedures when moving and parking vehicles.
• Perform other duties as assigned by management.

Benefits

• Paid vacation
• Paid holidays
• Personal time off
• Bereavement leave
• Employee discounts
• Employee referral bonus
• Academy training and professional development
• Athletic scholarship opportunities
• Opportunities for advancement and promotion from within
• Supportive, team-oriented work environment focused on employee success and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed