Service Porter

Don Ayres Honda•Fort Wayne, IN
•Onsite

About The Position

Don Ayres Honda is seeking a dependable, motivated Service Porter to support its high-volume service department, which services more than 150 vehicles per day. This fast-paced, hands-on role helps keep the service drive operating efficiently and contributes to a positive customer experience. No prior experience is needed; the position is suitable for someone with a strong work ethic, a positive attitude, and a willingness to learn. Full-time and part-time scheduling are considered. Hours are between 7:00 AM and 4:00 PM, Monday through Friday, with some Saturdays from 8:00 AM to 3:00 PM. The role involves greeting customers, managing vehicle movement and service-lane flow, assisting with basic vehicle tasks, and keeping the service drive and customer areas clean, safe, and organized. The position requires frequent standing and walking, customer interaction, and comfort working indoors and outdoors in all weather conditions. Occasional lifting of 25–50 pounds is required. Candidates must pass a background check, drug screening, and motor vehicle record check.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with a clean driving record.
  • Ability to work in a fast-paced, high-volume environment.
  • Strong work ethic and sense of urgency.
  • Positive attitude and team-first mindset.
  • Good time-management and organizational skills.
  • Comfort working indoors and outdoors in all weather conditions.
  • Basic computer and technology skills.
  • Ability to stand, walk, and stay active throughout the shift.
  • Ability to occasionally lift 25–50 pounds.
  • Must pass a background check, drug screening, and motor vehicle record check.

Responsibilities

  • Greet customers and assist with service-lane flow.
  • Move, stage, and park vehicles in a high-volume environment serving more than 150 vehicles daily.
  • Keep service lanes organized and traffic flowing smoothly.
  • Transport vehicles safely and efficiently to and from technician bays.
  • Perform basic vehicle tasks, including battery testing and documentation and checking and adjusting tire pressure.
  • Install service tags and prepare vehicles for service.
  • Wash, vacuum, and clean vehicles as needed.
  • Maintain a clean, safe, and organized service drive and customer area.
  • Communicate with Service Advisors about arrivals and vehicle status.
  • Assist customers with basic questions and directions.
  • Support the team with additional duties as needed.

Benefits

  • Health and dental insurance for full-time employees.
  • Supplemental vision, dental, and life insurance options.
  • Paid time off and holidays.
  • Closed on major holidays.
  • 401(k) with company match.
  • Employer-paid life insurance.
  • Short-term disability coverage.
  • Employee Assistance Program.
  • Fitness club discount.
  • Employee discounts on parts and services.
  • Ongoing training and advancement opportunities.
  • Opportunity for career growth within service, sales, and parts.
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