Service Porter

Oakes Kia•North Kansas City, MO
•Onsite

About The Position

The Service Porter supports an efficient, safe, and positive experience for customers and the service team at Oakes KIA in North Kansas City, Missouri. The role involves moving customer and dealership vehicles, assisting Service Advisors, Technicians, and the Service Manager with daily operations, maintaining service and parking areas, and operating the customer shuttle when needed. The position is full-time, Monday through Saturday, with a rotating day off, and pays $20.00–$24.00 per hour. Oakes Auto Group is a family-owned, locally operated dealership group established in 2010. The company describes its culture as supportive and people-first, emphasizing teamwork, training, development, internal promotion, and long-term career growth. It also participates in community partnerships, volunteer opportunities, charity drives, and local events.

Requirements

  • Valid driver's license with an acceptable driving record.
  • Ability to pass a standard background check.
  • Strong reliability and consistent attendance.
  • Comfort working in a fast-paced, customer-focused environment.
  • Basic computer skills and willingness to learn new systems.
  • Ability to stand and walk for extended periods.
  • Ability to safely operate customer and dealership vehicles.
  • Dependability, safety-consciousness, a positive attitude, and strong work ethic.
  • Ability to stay organized while managing multiple responsibilities and to work effectively with teammates.
  • Previous dealership experience is not required; training is available.

Nice To Haves

  • Previous customer service experience is preferred but not required.

Responsibilities

  • Safely move customer and dealership vehicles throughout the service department and dealership property.
  • Assist Service Advisors, Technicians, and the Service Manager with daily operational tasks.
  • Operate the customer shuttle when needed and provide friendly, professional customer service.
  • Maintain the cleanliness and organization of the service drive, parking areas, and customer vehicle staging locations.
  • Retrieve vehicles, assist with vehicle flow, and complete additional tasks as assigned.

Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Employee discounts
  • Career growth across multiple stores
  • Tuition reimbursement
  • Community involvement and volunteer opportunities
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