Service Porter

Lou Fusz Subaru Creve Coeur • St. Louis, MO

7d

About The Position

The Lou Fusz Automotive Network is seeking a dependable, hardworking Service Department Porter to support daily service department operations and contribute to a positive customer experience. The role involves keeping the service drive organized, moving vehicles efficiently, and assisting customers, Service Advisors, Technicians, and other dealership employees. It is a union position governed by the Automotive, Petroleum and Allied Industries Employees Union, Local 618.

This position may suit someone starting a career in the automotive industry or seeking room to grow. Lou Fusz is a family-owned and locally operated automotive network that emphasizes employee development, advancement, and promotion from within. The company describes its culture as guided by respect, hard work, fun, winning, constant improvement, and teamwork.

Requirements

• Positive attitude and strong work ethic.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail.
• Dependability and excellent attendance.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Willingness to submit to a pre-employment drug screen and background check.

Nice To Haves

• Ability to safely operate both automatic and manual-transmission vehicles.
• Previous dealership, automotive, porter, detailing, or customer service experience; helpful but not required.

Responsibilities

• Greet customers in a friendly and professional manner.
• Move customer vehicles to and from service bays, parking areas, and other designated locations.
• Pick up and deliver customer vehicles as needed.
• Assist Service Advisors and Technicians with vehicle movement and parking.
• Perform vehicle walk-arounds and help document vehicle condition when required.
• Maintain an organized and efficient service drive.
• Keep customer parking areas, service lanes, and work areas clean and presentable.
• Retrieve customer vehicles when repairs or services are completed and deliver them to customers in a timely, professional manner.
• Assist with vehicle check-in and check-out procedures.
• Maintain cleanliness of loaner and company vehicles.
• Fuel vehicles and maintain appropriate fuel levels as needed.
• Assist with basic vehicle cleaning, including removing trash and personal items and cleaning windows.
• Transport parts, paperwork, keys, and other items throughout the dealership as needed.
• Help maintain a safe and organized service department and follow dealership safety policies and procedures.
• Communicate professionally with customers, Service Advisors, Technicians, and other dealership employees.
• Protect customer vehicles by following proper procedures when moving and parking them.
• Perform other duties as assigned by management.

Benefits

• Paid vacation
• Paid holidays
• Personal time off
• Bereavement leave
• Employee discounts
• Employee referral bonus
• Academy training and professional development
• Athletic scholarship opportunities
• Opportunities for advancement and promotion from within
• Supportive, team-oriented work environment focused on employee success and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed