Service Porter

Ocean Honda of Hanover•Hanover, MA

23d•Onsite

About The Position

Victory Automotive Group is currently looking for an outgoing and dependable individual to greet valued customers arriving at their service department. The Service Porter will welcome customers and ensure a smooth transition to a Service Advisor. In addition, they will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas. The ideal candidate has an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance. Candidates must be willing and able to work in a non-climate-controlled environment and should be able to drive both automatic and standard transmission vehicles.

Requirements

Valid and unrestricted driver's license and clean driving record
Professional and dependable
Safety and customer service oriented
Basic computer and internet skills
Outstanding communication skills
Professional appearance and work ethic
Ability to read and comprehend instructions
Able to bend, kneel, squat, stand, and lift heavy objects as needed
Ability to drive both automatic and standard transmission vehicles
Willing and able to work in a non-climate-controlled environment

Responsibilities

Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business
Follows all safety and security procedures
Attends all staff meetings, training, and educational classes as required
Performs other duties as assigned