Service Porter - BMW Mountain View

AutoNation • Mountain View, CA

1d • Onsite

About The Position

The Service Porter is responsible for a variety of duties related to vehicle maintenance and service at BMW of Mountain View. The role includes preparing vehicles for customer return, inspecting vehicles, transporting customers and staff, handling vehicle deliveries and movement, testing batteries, and helping maintain dealership facilities and cleanliness.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend written instructions and information.
• Effective communication and interpersonal skills.
• Ability to handle machinery safely.
• Ability to drive manual transmission vehicles.
• Demonstrated customer service skills.
• Valid driver's license.
• Ability to operate an automobile.

Nice To Haves

• 6–12 months of previous work experience.

Responsibilities

• Assist with service write-ups and tagging customer cars and trucks.
• Remove vehicle protective coverings and ID tags before returning completed vehicles to customers.
• Inspect vehicles for stains, debris, and damage before returning them to customers, and report damage immediately.
• Transport customers and dealership personnel as needed.
• Perform deliveries as required.
• Clean the interiors and exteriors of new and used vehicles.
• Keep the vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards.
• Return vehicle keys to the appropriate service consultant.
• Pick up vehicles from and deliver vehicles to storage.
• Pick up parts from the Parts Department.
• Test batteries of customer vehicles in the service drive.
• Maintain the building and grounds as needed.
• Assist with shop clean-up and deliveries when needed.

Benefits

• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED