Service Plumbing Field Training Manager
About The Position
The Plumbing Field Technical Training Manager is responsible for performing plumbing services while building and leading technical training and skill development for our plumbing technicians — our primary focus for this role — while also driving technician performance and company revenue growth through consistent use of our CUSTOMER sales and communication process. Mr. Rooter Plumbing of Virginia Beach has been serving the community for over 8 years, earning a reputation for reliability and excellence, an amazing culture where everyone is family, and everyone is valued for the work they bring they bring to the table. We have built a strong customer following by being honest with our pricing, training skilled technicians, and bringing value to our customers home. We pride ourselves on creating a supportive work environment where employees can grow and thrive in their plumbing careers.
Requirements
- Valid Virginia plumbing license or certification.
- Minimum of 8 years of residential plumbing experience.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to work independently and as part of a team.
- Familiarity with plumbing tools and equipment.
- Reliable transportation and a valid driver's license.
- Positive attitude and a commitment to quality workmanship.
Responsibilities
- Diagnose and repair plumbing issues including leaks, clogs, and pipe installations.
- Perform routine maintenance and inspections on plumbing systems.
- Install fixtures, water heaters, and other plumbing equipment.
- Provide excellent customer service and communicate effectively with clients.
- Maintain a clean and organized work environment.
- Adhere to safety protocols and local plumbing codes.
- Document services performed and maintain accurate records.
- Work collaboratively with team members to ensure efficient service delivery.
- Coach/mentor/train plumbing apprentices and service professionals.
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Sign On Bonus Potential - $5,000
- Flexible work schedule
- Paid vacation/holidays
- Paid sick leave
- Incentive-based pay and bonuses
- Advancement opportunities
- Uniforms
- Company-provided vehicle (work truck)
- Company-provided equipment and tools
- Professional development opportunities
- Health & Dental
- 401k profit sharing plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
