Service Plumber - Orlando
About The Position
Cool Today is hiring plumbing service technicians to provide plumbing services to residential customers in Orlando. The role includes diagnosing plumbing emergencies, performing repairs and replacements, addressing sewer and drain problems, and completing routine residential plumbing maintenance. Technicians are expected to communicate with customers, explain maintenance needs and available solutions, maintain accurate service documentation and inventory records, and keep their company truck and equipment in good condition. The company describes its workplace as supportive, collaborative, and people-focused, with ongoing training and professional development opportunities.
Requirements
- Mechanical aptitude.
- Good attitude and willingness to learn.
- Good analytical skills and attention to detail.
- Ability to provide exceptional customer service at job sites.
- Results-driven approach in a high-energy environment.
- Ability to follow directions and work independently.
- Ability to work in hot, cold, and wet conditions depending on the weather.
Nice To Haves
- Knowledge of plumbing is preferred but not required.
- Leak location and repair experience is a plus.
- Strong residential service experience and troubleshooting skills.
Responsibilities
- Diagnose plumbing emergencies and perform plumbing services efficiently and accurately.
- Replace and repair water heaters and plumbing fixtures, including faucets, tubs, and toilets.
- Clean drains and use conventional sewer machines.
- Diagnose sewer and drain problems, provide cost estimates, and offer solutions to customers.
- Educate customers about sewer inspections, repairs, and replacements.
- Unclog and clean sewers and drains using appropriate equipment and tools.
- Protect company drain-cleaning and jetting equipment from abuse, misuse, and negligence.
- Coordinate with field technicians, warehouse staff, dispatch, and management.
- Maintain a professional and knowledgeable attitude.
- Complete a Plumbing Evaluation form accurately for each call.
- Perform minor plumbing-related tasks when required.
- Identify and submit potential job leads to the Sales Department.
- Complete time cards and inventory sheets daily.
- Complete service invoices and work orders properly.
- Keep the company truck clean inside and out.
- Participate in continued training, weekly training meetings, classes, seminars, and one-on-one coaching.
- Perform routine maintenance on residential plumbing systems.
- Build client relationships through outstanding service, communication, and customer service.
- Educate clients about their maintenance requirements.
- Complete tasks in accordance with quality and safety standards.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) with up to 30% company match
- Paid time off
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Flexible spending account
- Legal services
- Identity theft protection
- Company-paid professional development and continuous training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
