Korean Bilingual Service Planning and Admin Support Specialist (17482-1)

JND•Englewood Cliffs, NJ

5d•Onsite

About The Position

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization’s administrative functions including review of service plans, project support, document important progression and discussion, and other functions as needed. This role is part of the B2B VD CARE Team and involves cross-departmental collaboration to ensure B2B customer satisfaction. The specialist will also be involved in reporting preparation for senior leadership and the Global HQ office in Korea, as well as developing and improving B2B service processes to meet customer expectations and contributing to the team's strategic targets.

Requirements

5+ years of experience in administrative support and project management
Bilingual in English and Korean (Reading and Writing proficiency required)
Advanced proficiency with Microsoft Office Suite (Excel, Power Point, Outlook)
Demonstrated project and program management skills
Proven ability to plan, coordinate and successfully execute projects and/or events
Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels
Must have the ability to thrive in fast-paced, dynamic environment while managing multiple priorities
Strong analytical skills and self-driven fast learning mindset are highly required

Responsibilities

Project support including but not limited to document and generate reports, creating PPTs, and meeting recaps.
Cross-departmental collaboration to provide B2B customer satisfaction.
Reporting preparation (supporting role) for Senior leaderships and Global HQ office in Korea.
Developing and improving B2B service process along with B2B customers’ expectation.
Strategical thinking and collaborative preparation for team’s targets.