B2B - Sales Support Specialist (Korean Bilingual)

SBT Global, Inc.•Irvine, CA

2d•$70,000 - $85,000•Onsite

About The Position

We are seeking a highly organized and results-driven B2B Sales Support Specialist to support and grow our K-Beauty wholesale business. This role combines account development, retail relationship management, and sales operations support to ensure seamless execution across retailers, distributors, brand partners, and internal teams. The ideal candidate understands retail and distribution processes, is comfortable managing both sales growth and operational coordination, and thrives in a fast-paced, detail-oriented environment.

Requirements

Bachelor’s degree in Business, Marketing, or related field preferred
3–5 years of experience in B2B sales support, wholesale, or retail operations
Strong Excel skills (pivot tables, data analysis required)
Exceptional attention to detail and organizational skills
Ability to manage multiple projects under tight deadlines
Strong written and verbal communication skills
Korean Bilingual required

Nice To Haves

Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
ERP or CRM experience preferred
Experience in beauty, cosmetics, or consumer goods distribution
Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
Understanding of sell-in vs. sell-through metrics
Knowledge of inventory planning and deduction management

Responsibilities

Develop and manage relationships with retailers, distributors, and marketplace partners
Identify new B2B business opportunities within beauty, skincare, and personal care categories
Present product lines, pricing, and promotional programs to clients
Manage the sales cycle from lead generation through contract execution
Support line reviews and product launches in alignment with retailer requirements
Attend trade shows, exhibitions, and client meetings as needed
Monitor purchase orders, shipment schedules, and delivery confirmations
Track sell-in, sell-through, and inventory levels across accounts
Coordinate product updates, pricing changes, and packaging revisions
Support accounts receivable follow-ups and deduction management
Ensure smooth collaboration between sales, marketing, logistics, and finance teams
Prepare weekly and monthly sales reports by retailer, brand, and SKU
Analyze sales trends and provide actionable insights
Maintain accurate CRM and ERP records
Track promotional calendars, markdown programs, and marketing initiatives
Support demand forecasting and inventory planning