Service Operations Manager

RDO Equipment Co. • Fort Worth, TX

91d • $85,000 - $115,000 • Onsite

About The Position

At RDO Equipment Co., strong leadership keeps our service operations running at their best. As a Service Operations Manager, you’ll lead high‑performing service teams, strengthen customer relationships, and drive the systems and processes behind day‑to‑day success. If you’re energized by leadership, accountability, and making a real impact, this role puts you right at the center of it.

Requirements

• Comfort leading leaders, supporting teams, and holding people accountable.
• A commitment to delivering a strong customer experience and building trusted relationships.
• Confidence using computers and systems, with the ability to learn new tools quickly.
• Familiarity with our industry is a plus but not required—we’ll support your learning.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Responsibilities

• Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
• Coach and support Service Managers to drive performance and growth.
• Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
• Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
• Lead safety efforts and foster an engaged, accountable work environment aligned with company values.

Benefits

• $85,000-$115,000 / year
• 32% bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed