Service Operations Distribution Specialist - Chandler, AZ - On Site

Vensure Employer Solutions•Chandler, AZ

16h•Onsite

About The Position

The Service Operations Distribution Specialist supports payroll operations in a high-volume payroll provider environment by accurately, securely, and promptly preparing and distributing payroll materials for the organization’s client base. The role handles the end-to-end printing, inspection, packaging, tracking, and shipment preparation of payroll outputs, ensuring quality standards, deadlines, company procedures, and compliance requirements are met. The position operates printing, mailing, shipping, and related production equipment; monitors computer processing jobs; maintains accurate logs and package confirmations; and identifies and escalates issues that could result in missing, inaccurate, or delayed outputs. It also supports production readiness by replenishing supplies and handling paper stock and related materials. Regular on-site attendance is essential because of secure system access, sensitive operational work, collaboration, and hands-on production duties. Additional duties include maintaining positive working relationships across teams, providing light administrative support, keeping production and storage areas organized, attending training, and completing other assigned work. The role is performed in a professional, climate-controlled office environment with typical lighting and moderate noise. It involves regular computer use, extended screen time, in-person collaboration, and minimal exposure to physical hazards. The position requires handling sensitive payroll, employee, client, acquisition, and business information confidentially.

Requirements

High school diploma or equivalent combination of experience, skills, and education is required; a high school diploma is preferred.
At least one year of experience with administrative and clerical procedures.
Experience using Microsoft Office software, including Outlook, Teams, Excel, and PowerPoint, and ability to learn other applications as needed.
Excellent communication and interpersonal skills, including the ability to collaborate across teams and build positive working relationships.
Strong time-management skills and ability to prioritize effectively in a fast-paced environment.
Flexibility to perform varied print-room assignments, operate different equipment, run varied production jobs, and learn new machinery or processes.
Strong collaboration skills for coordinating workflow with internal departments.
Strong work ethic and commitment to teamwork.
Sound decision-making skills, including evaluating information and determining appropriate actions.
Working knowledge of shipping and logistics vendors, including FedEx, UPS, and other courier services, and ability to coordinate shipments, evaluate service levels, manage vendor relationships, and identify cost-saving opportunities.
Professionalism, reliability, and enthusiasm.
Exceptional attention to detail when reviewing printed documents for quality and accuracy.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Ability to meet the physical, attention, communication, and task-sequencing demands of the role, including extended sitting, frequent hand use, occasional walking, reading computer and printed materials, handling documents and light supplies, and working to strict timelines.

Nice To Haves

One or more years of experience with cloud-based printing solutions.

Responsibilities

Assemble payroll packages according to client numbers and verify that all required materials are included and meet quality and production timeline standards.
Operate mailing systems, shipping PCs, printers, sealers, and related production equipment.
Inspect printed payroll checks, perform quality checks, sort materials, and package them for secure pickup or delivery.
Complete daily mail postings and overnight shipping labels in accordance with distribution schedules.
Complete package confirmations, logs, and checklists to track package movement and location.
Follow security, confidentiality, and audit protocols for sensitive client and payroll information.
Identify, document, and escalate discrepancies or issues that could result in missing, incorrect, or delayed output.
Stage and replenish packaging supplies to support continuous production.
Load and unload paper stock and related materials for printers and production equipment.
Perform daily processing and printing tasks across multiple platforms, ensuring accurate and timely output.
Coordinate and monitor computer processing jobs, verify completion, and address interruptions or errors promptly.
Build and maintain working relationships with team members and colleagues across disciplines to coordinate communications and services affecting clients.
Provide light administrative support, including filing digital documents, maintaining shared drives, and archiving vendor or training records.
Help maintain clean and organized production and storage areas.
Attend webinars and training to stay current on company and department practices.
Complete projects and other duties assigned by a supervisor.

Benefits

Medical, dental, and vision coverage
401(k) with company match
Paid time off, holidays, parental leave, and sick leave as required by applicable state law
Life insurance
Short-term disability
Long-term disability
Employee assistance program
Flexible spending account
Health savings account
Identity theft protection
Critical illness, accident, cancer, and hospital protection coverage
Legal insurance
Pet insurance