Service Manager
Premier Roofing Company•Glendale, CO
•$75,000 - $85,000•Hybrid
About The Position
We are seeking an experienced and organized Commercial Roofing Service Supervisor/Manager to lead our service operations team. This role combines field knowledge with administrative and leadership responsibilities — managing a team of technicians, coordinating with suppliers and manufacturers, generating proposals, and serving as the primary point of contact for property managers. The right candidate brings both hands-on roofing expertise and professional communication skills.
Requirements
- Demonstrated proficiency in single-ply roofing systems (TPO, EPDM, PVC)
- Demonstrated proficiency in Built-Up Roofing (BUR) systems
- Demonstrated proficiency in metal roof systems
- Demonstrated proficiency in Microsoft Excel
- Proficient computer skills — must be able to generate complex proposals and manage documentation
- Professional written and verbal communication skills with clients, crews, and vendors
- Proven ability to manage and mentor field technicians
- Strong organizational skills with the ability to manage multiple active work orders simultaneously
- Valid driver's license with a clean driving record
Nice To Haves
- Bilingual preferred (English/Spanish)
- 5+ years of commercial roofing experience, including leadership or supervisory role
- Experience with roofing service management software or CRM platforms
- OSHA 30 certification
- Manufacturer certifications (GAF, Firestone, Carlisle, or similar)
- Experience preparing and submitting warranty documentation
Responsibilities
- Supervise and guide a team of service technicians handling multiple work orders daily and weekly
- Acknowledge leak repair requests within 2–3 hours of receipt
- Schedule and dispatch leak repair service within 4–6 hours of notification
- Generate detailed, professional proposals using office software
- Coordinate with roofing suppliers and manufacturers for materials and warranty compliance
- Professionally communicate with property managers regarding service status, scheduling, and proposals
- Review and approve technician work orders and field documentation
- Monitor technician performance and ensure adherence to safety and quality standards
- Assist in estimating, project planning, and service scheduling
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Unlimited Vacation
- 401k (w/employer match of up to 5%)
- Premier-provided apparel
- Company-provided service truck
- Company-provided tools and equipment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
