Service Manager | Full Service Busy Restaurant
About The Position
We are seeking an experienced FOH/Service Manager to join the FOH leadership team at a well-established, locally owned full-service restaurant group with multiple locations across the greater New Orleans area. This is a hands-on leadership role in a high-volume, scratch-kitchen environment known for regional Cajun and Creole cuisine, a strong bar program, and a loyal local guest following. The ideal candidate has full-service restaurant management experience, thrives in a fast-paced dining and bar environment, and is passionate about developing hourly teams while delivering consistent hospitality and execution.
Requirements
- Full-service restaurant management experience
- Thrives in a fast-paced dining and bar environment
- Passionate about developing hourly teams
- Delivers consistent hospitality and execution
Responsibilities
- Lead daily front-of-house operations across dining room and bar service periods.
- Uphold service standards, guest engagement, and speed of service throughout every shift.
- Recruit, train, coach, and develop hourly team members and shift leaders.
- Manage front-of-house scheduling to meet volume demands and labor budget targets.
- Partner with kitchen leadership to ensure smooth ticket flow and food quality at the pass.
- Resolve guest concerns in the moment and drive guest satisfaction results.
- Maintain compliance with health, safety, sanitation, and responsible alcohol service standards.
- Monitor beverage cost, inventory, ordering, and controllable expenses.
- Support private dining, catering, and special event execution as needed.
- Contribute to a positive, accountable team culture aligned with company hospitality standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
