Restaurant Service Manager

Martin Brower•St. Johns, MI

About The Position

Manage day-to-day restaurant services functions, including market communications, inventory control, and promotional activities, while acting as a liaison between centralized customer service, purchasing, and automated restaurant ordering systems for Distribution Center operations. Develop and cascade customer communications, including newsletters, guidebooks, new processes, and contingency plans. Own credit and claims processes for the distribution center. Develop and maintain relationships with Owner/Operators, Restaurant Managers, Suppliers, and Field Office positions within the local market. Act as liaison between customer supply chain manager and distribution center. Ensure our internal stakeholders are aligned with customer communications and changes to processes and procedures are cascade appropriately. Other duties as assigned.

Requirements

  • Bachelor's Degree with 4 to 6 years of related experience and 2 plus years of management experience
  • High School Diploma/General Education Diploma with 7 to 9 plus years of specific experience and 4 plus years of leadership experience

Responsibilities

  • Manage day-to-day restaurant services functions, including market communications, inventory control, and promotional activities, while acting as a liaison between centralized customer service, purchasing, and automated restaurant ordering systems for Distribution Center operations
  • Develop and cascade customer communications, including newsletters, guidebooks, new processes, and contingency plans
  • Own credit and claims processes for the distribution center
  • Develop and maintain relationships with Owner/Operators, Restaurant Managers, Suppliers, and Field Office positions within the local market
  • Act as liaison between customer supply chain manager and distribution center
  • Ensure our internal stakeholders are aligned with customer communications and changes to processes and procedures are cascade appropriately
  • Other duties as assigned

Benefits

  • Medical, Dental, Vision coverage
  • Paid Time Off
  • Retirement Benefits
  • complimentary Health Screenings
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