Service Manager - Bus Service Center Operations - 60027327

State of South Carolina•York County, SC

1d•Onsite

About The Position

The South Carolina Department of Education (SCDE) is seeking an experienced, solutions-oriented Service Manager to lead daily school bus maintenance and repair operations at the York Bus Service Center in the Office of Transportation. The role provides service-center-level leadership and direct oversight of school bus maintenance activities, with responsibility for fleet readiness, technician performance, maintenance quality, safety compliance, and facility and equipment integrity. The Service Manager schedules and oversees maintenance work, performs and supports preventive maintenance and complex repairs, and ensures vehicles are safe, reliable, and available for student transportation. The position also supervises and develops maintenance staff, maintains accurate work orders and records, and coordinates with Operations Managers, service center leadership, and regional management to align shop performance with statewide transportation priorities and regulatory requirements. Work takes place in indoor and outdoor maintenance environments, with exposure to noise, grease, fumes, weather conditions, and confined spaces. Compliance with safety, environmental, and personal protective equipment requirements is mandatory. SCDE describes career growth through training, mentorship, professional development, and advancement opportunities in a stable, mission-driven statewide organization.

Requirements

Work experience involving the independent performance of job duties directly related to the area of employment.
Four years of mechanical and repair experience in automotive, diesel, or related fields.
Ability to obtain and maintain a Class A or B Commercial Driver’s License (CDL) with Passenger, Tank Vehicle, and Air Brake endorsements within 120 days of employment.
Ability to operate power, hydraulic, electronic, and computerized diagnostic equipment.
Ability to pass required drug screenings, background checks, and a USDOT medical examination.
Strong knowledge of school bus maintenance and fleet repair practices.
Ability to supervise maintenance personnel and manage shop operations.
Experience with preventive maintenance programs and inspection systems.
Ability to communicate effectively and maintain accurate documentation.
Commitment to safety, accountability, and public service.

Responsibilities

Schedule, assign, and oversee daily maintenance and repair workloads.
Perform preventive maintenance services and assist with repairs as operational demands require.
Diagnose and repair computer-controlled vehicle systems using advanced diagnostic tools.
Perform advanced diagnostics and repairs on engines, transmissions, brake systems, exhaust systems, electrical systems, and cooling systems.
Diagnose, evacuate, recharge, and repair air-conditioning and climate-control systems.
Reduce out-of-service vehicle counts and ensure timely return of vehicles to service.
Conduct required 30-day, quarterly, and annual vehicle inspections and ensure corrective actions are completed.
Verify the accuracy and completeness of AssetWorks work orders and maintenance documentation.
Conduct shop and equipment inspections and maintain clean, safe, compliant shop and work environments.
Ensure tools, equipment, and facilities meet operational and regulatory requirements, including environmental, safety, and departmental standards.
Supervise maintenance technicians and support staff; monitor attendance, schedules, and workload distribution.
Provide instruction, mentoring, and technical guidance, including serving as a resource for complex diagnostics and repairs.
Identify training needs and support certification, skill development, and professional development.
Support required certifications and CDL compliance; address performance concerns and participate in employee-relations processes.
Instruct school bus drivers on vehicle operation, defect reporting, and how maintenance practices affect safety and reliability.
Ensure compliance with OSHA, environmental, and safety regulations; enforce PPE and shop safety procedures.
Respond to road calls and emergency service situations as required.
Support accident investigations and required documentation.
Coordinate maintenance priorities with Operations Managers and service center leadership.
Support inventory management, parts usage tracking, and supply control.
Assist with emergency, weather-related, and seasonal transportation operations.
Maintain permits, inspections, and maintenance records in audit-ready condition.
Perform other duties supporting statewide transportation services and agency priorities.