PT Service Manager
My Melrose•Houston, TX
•Onsite
About The Position
The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
Requirements
- A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
- If a sales/cashier or shoe associate with less than 45 days of employment with Melrose, must have a minimum of 2 months of prior supervisory experience that can be verified.
- Must fill out promotion request form and submit to HR.
- Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
- Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.
Responsibilities
- Provide customers with quality team service.
- Maintain clean and organized surroundings in accordance with company standards and instructions.
- Share responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety, and operating functions of the store while in charge.
- Exercise good judgment and initiative to supervise and direct the activities of the store.
- Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
- Organize work to maintain a smooth work flow.
- Communicate effectively.
- Coordinate staffing schedule to ensure team service.
- Direct and train employees.
- Maintain a cooperative and professional demeanor at all times.
- Keep confidences.
- Maintain a good working relationship with co-workers and management.
- Follow both written and verbal directives/assignments.
- Learn and understand the accurate use of all equipment and policies and procedures.
- Recognize urgent situations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
