Service Manager | Honda of Lexington Park
CMA's Toyota of Lexington Park•California, MD
•Onsite
About The Position
Lead the launch of a brand-new Honda service department! We’re seeking an experienced Service Manager to build, develop, and lead a high-performing team from the ground up. This is a high-impact leadership role with growth opportunity in a modern facility with strong support from leadership.
Requirements
- 3+ years of Service Manager or Fixed Ops leadership experience
- Strong leadership and team development skills
- Proven track record of driving performance and results
Nice To Haves
- Honda or import dealership experience
- CDK or similar DMS experience
- Strong understanding of fixed operations KPIs
Responsibilities
- Lead all service department operations (staffing, production, profitability)
- Drive customer satisfaction and retention
- Coach and develop Service Advisors and Technicians
- Monitor KPIs (RO count, labor hours, efficiency, CSI, etc.)
- Ensure compliance with manufacturer and company standards
- Manage scheduling, workflow, and overall shop performance
Benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company support
- Medical, dental, and vision insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
