Service Manager (Will Train)

Orkin LLC•Manchester, NH

About The Position

Orkin’s Service Manager leads a service operation and ensures high-quality pest management service for residential and commercial customers. After paid training, the manager develops and motivates the service team, builds customer trust through technical knowledge and interpersonal skills, and supports business growth and community service projects. No pest-management industry experience is required; Orkin provides an award-winning training program and will pay for required pesticide licensing or certification.

Requirements

High school diploma or equivalent.
Ability to obtain an appropriate pesticide license or certification if required; the company pays for it.
Ability to work independently in the field and interact with clients.
Ability to meet physical job requirements and safely perform job duties, with or without accommodations.
Safely use a ladder within the manufacturer’s weight capacity.
Lift and carry up to 50 pounds.
Safely access crawl spaces, attics, confined spaces, and rooftops, including climbing or balancing and stooping, kneeling, crouching, or crawling.
Wear personal protective equipment, which sometimes includes an OSHA-compliant respirator.
Willingness to work in different weather conditions.

Nice To Haves

Sales experience preferred.

Responsibilities

Lead an entire service operation after completing paid training.
Motivate the service team to consistently provide world-class service.
Assist with recruiting talent for the service team.
Train and develop Orkin Pros through hands-on management.
Lead training meetings.
Oversee the Orkin Pro Ride-A-Long program.
Inspect service work, propose courses of action, and ensure customer expectations are met or exceeded through outstanding service.
Monitor scheduling, routing, and inventory to improve efficiency and productivity.
Support business growth and participate in community service projects.