Service Manager - Mazda North

McDonald Automotive•Longmont, CO
•Onsite

About The Position

Serving the Longmont area, McDonald Mazda North stands out for its combination of thoughtful Mazda design and strong team values. With a consistent spot in Mazda’s President’s Club, our dealership reflects both excellence and approachability. As part of the McDonald Automotive family, you’ll find opportunities to grow and belong.

Requirements

  • Valid driver's license and clean driving record
  • 2-3 years experience as service manager
  • Prior experience can be dealer or independent
  • Excellent customer service skills and a forward-thinking, technology driven mindset

Responsibilities

  • Create and maintain effective relationships with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both
  • Resolve customers’ billing and/or service concerns to appropriate department to resolve and follow through to completion
  • Supervising all service staff
  • Employee scheduling
  • Responsible for new hire training and employee development
  • Oversee service drive process and efficiency
  • Assist with service write-ups and tagging customer vehicles
  • Responsible for staff hitting dealership & manufacturer set goals

Benefits

  • Competitive 401k / 401k matching
  • Medical / Dental / Vision Insurance
  • Employee Assistance Program (EAP) - free, confidential counseling
  • PTO Accrual
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary Life and AD&D
  • Employee Discounted Pricing on Parts, Vehicles, and Service
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