Service Manager

The Canadian Brewhouse•City of Leduc, AB

5d•Onsite

About The Position

Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization. Take Care of Each Other and Yourself Think Like a Customer Support Your Community Hurry, Don’t Rush Embrace Innovation Be Persistent Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!

Requirements

A passion for people and love for the industry
The willingness to learn and expand your knowledge
Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on!
Strong ability to communicate effectively
Ambition and drive to create the best experience for your team and guests
A drive to find solutions rather than point out problems

Responsibilities

Handle difficult situations, and guiding the team when challenges arise.
Table touching, ensuring all guests are receiving that ‘wow’ experience
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Monitor and troubleshoot building maintenance
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Support yourself and your team to grow to their full potential within our company!