Service Manager II - 300 to 500 Units
About The Position
We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution. You will mentor and guide maintenance technicians to increase their overall knowledge base and skill set. You will provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. You will be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies. You will partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise. You will manage and organize inventory of all maintenance materials. You will establish a preventive maintenance schedule, make ready schedule and general work order schedule for team. You will regularly inspect community buildings, including vacant units. You will be responsible for planning, assigning and directing work of maintenance team.
Requirements
- Active and valid driver’s license and a personal vehicle.
- Live within a 30-minute commute of the properties.
- One-year certificate, 5+ years of related experience, or equivalent education and experience.
Nice To Haves
- HVAC/EPA/CFC Certification preferred.
Responsibilities
- Interview, hire and train new team members.
- Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
- Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
- Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
- Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.
- Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
- Manage and organize inventory of all maintenance materials.
- Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
- Regularly inspect community buildings, including vacant units.
- Planning, assigning and directing work of maintenance team.
Benefits
- Pay Range: $60,000-$70,000 / yr.
- Up to 100% Rent Discount
- Property Staff Shared Renewal Commissions – paid monthly
- $300 Morgan Essentials – paid quarterly
- On-call Appreciation, $15/day for holding the on-call phone
- Employee referral payment program (up to $750)
- Education/Tuition Reimbursement Program
- Medical, Dental, and Vision benefits
- Life/AD&D Insurance
- Long- and short-term disability
- Retirement Plan - 401(k) Plan with company match
- Generous paid time off, including 10 holidays per year and sick leave
- Employee Assistance Program
- Additional employee discounts available!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
