Service Manager - Fire

Cintas • Orlando, FL

5d • Onsite

About The Position

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Requirements

• Valid driver's license
• High School Diploma/GED

Nice To Haves

• Bachelor's Degree or equivalent work experience
• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Responsibilities

• Hiring and performance management
• Managing the overall performance of a team
• Providing leadership by fostering a safe working environment
• Successful resolution of customer related issues
• Training a team on effective sales techniques
• Performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction
• Achieving sales, profit, inventory and payroll goals
• Managing a budget
• Dealing with operational issues that affect service
• Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services
• Driving a company-owned vehicle to and from customer locations
• Lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers
• Performing managerial duties

Benefits

• Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average
• Four different medical plan options; one plan is offered at zero cost
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED