Service Line Leader (DWSD Internal Only) (Meter Operations)

City of Detroit•Michigan, MI

23h•Onsite

About The Position

This is not a Civil Service Position. The City of Detroit Water and Sewerage Department (DWSD) employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 regarding certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates. Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S. The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time. The Service Line Leader is responsible for supervising, guiding, directing, and training staff within the Detroit Water and Sewerage Department (DWSD) Meter Operations functional unit. This role involves managing work on projects, assigning and prioritizing tasks, and is responsible for completing all local, State, Federal and DWSD required reports.

Requirements

Ten (10) years’ experience in related operational or functional fields; such as construction, plumbing, or a combination of related work experience and education
A minimum of seven to ten (7-10) years of supervisory experience
S4 License
Ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground
Ability to lift a minimum of 50 pounds or participate in team lifts of heavier items
Ability to walk, stand, or work for long periods of time
Demonstrate normal color perception
Ability to hear audible alarms and detect abnormal equipment sounds
Visually inspect equipment and processes at any time of the day or night
Pass vision, biomechanical and baseline physical and annual fit tests
Ability to wear respiratory protection and other personal protective equipment
At specific job sites may require the ability to carry, stack, dig, shovel, hit, push, pull and other efforts that require considerable physical strength
Undergo alcohol and drug screening
Subject to a criminal background investigation

Nice To Haves

Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, employee development, and employee training and discipline
Project management principles and practices
Operating procedures
Safe work practices
Budgeting and metrics
Industry standards within the water and sewerage industry
Federal, State and local regulatory guidelines
Perform administrative duties and solve administrative issues
Assist in creating and maintaining the budget for the unit
Implement principles of supervision, training and employee development
Use advanced technology
Analyze and make decisions consistent with department policy
Manage and lead staff and projects
Streamline complex processes
Assist in managing annual department budget items assigned
Assist in preparing compliance reports for regulatory agencies
Represent the department regarding special projects with internal and external agencies
Effectively utilize appropriate security and safety equipment and procedures
Communicate effectively, both verbally and in writing with internal and external customers
Understand and follow verbal and written instructions
Establish, build and maintain effective working relationships
Communicate frequently with team members and other units across the Department about process, equipment or potential problems
Direct team activities
Work with advanced technology and departmental applications

Responsibilities

Maximizing team’s productivity
Manage annual department budget items as assigned
Responsible for record keeping and preparing necessary reports that include logs and computer files
Assist in the training of department staff and maintaining
Provide ongoing safety and injury prevention programs
Attend meetings
Prepare and maintain Standard Operating Procedures
Prepare performance evaluations of assigned team
Perform shift work which includes all day, afternoon, night, weekend and holiday assignments
Wear personal protective equipment (PPE)
Follow security and safety policies and procedures in carrying out work duties
Assist in disaster preparedness
Assign shifts, work weeks, holiday coverage, etc.
Keep up to date with technology and infrastructure
Facilitate meetings
Set priorities
Recommend / Approve purchases
Train, coach and develop staff
Recommend and ensure DWSD policies and procedures are adhered to
Perform related work duties as assigned