Service Lane Coordinator

ACV • Portland, OR

2d

About The Position

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)

Requirements

• Attention to Detail — Ensures vehicles are staged correctly and placed in proper locations.
• Time Management — Keeps vehicles flowing through inspection and repair processes without delays.
• Communication — Coordinates with inspectors, technicians, and the Arbitration Manager.
• Spatial Awareness — Safely maneuvers vehicles and maintains organized work areas.
• Reliability — Consistently supports daily arbitration operations and follows direction from the Arbitration Manager.

Responsibilities

• Supports the Arbitration Manager in coordinating, organizing, and moving vehicles through the inspection and repair workflow.
• Ensures vehicles are staged, prepared, and parked efficiently to keep arbitration operations running smoothly.
• Works directly with the Arbitration Manager to identify vehicles needing inspection or repair and ensures they are moved through the process in the correct order.
• Lines up vehicles for inspectors, pulls vehicles forward as needed, and prepares them for inspection (including positioning, accessibility, and readiness).
• Maintains organization of the G Building, ensuring vehicles, equipment, and workspaces are orderly and functional.
• Parks vehicles in designated locations once inspections or repairs are complete, ensuring proper documentation and placement.
• Assists arbitration operations by keeping vehicle movement efficient, reducing bottlenecks, and maintaining clear communication with inspectors and the Arbitration Manager.

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed