Service / Install Tech

McCardel•Petoskey, MI

14h•Onsite

About The Position

McCardel Culligan is hiring a Service / Install Tech to install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. The role includes diagnosing issues, performing preventative maintenance, testing water quality, and helping customers understand and get the most from their systems. It combines hands-on technical work with customer service and requires working independently in customers’ homes and businesses. The technician documents service work using company systems, follows safety standards and installation procedures, and communicates with dispatch, office staff, and other team members. The position also involves keeping the company vehicle, tools, and equipment clean and organized. The schedule is Monday through Friday, with occasional flexibility as needed. McCardel Culligan offers training and ongoing career development, benefits, and opportunities for advancement. Compensation is $20.00 per hour, with competitive hourly pay based on experience and overtime opportunities.

Requirements

High school diploma or equivalent.
Mechanical aptitude and strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
Valid driver’s license with a clean driving record.
Dependable, organized, and self-motivated.
Ability to work Monday through Friday, with occasional flexibility as needed.

Nice To Haves

Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required.

Responsibilities

Install, service, and repair Culligan water treatment equipment.
Perform preventative maintenance and diagnose mechanical or operational issues.
Conduct water quality testing and recommend appropriate treatment solutions when needed.
Educate customers on the operation, maintenance, and benefits of their water treatment systems.
Complete service documentation accurately using company systems.
Maintain a professional, courteous, and customer-focused attitude during every service call.
Follow company safety standards and installation procedures.
Communicate effectively with dispatch, office staff, and fellow team members.
Maintain the company vehicle, tools, and equipment in a clean and organized manner.