Service / Install Tech

McCardel - Culligan • Bear Creek Township, MI

1d

About The Position

As a Service & Installation Technician at McCardel Culligan, you will install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. The role includes diagnosing issues, performing preventative maintenance, conducting water quality tests, and helping customers get the most from their systems. It combines hands-on technical work with customer service and calls for problem-solving, independent work, and a focus on making a positive impact in customers’ homes and businesses.

McCardel Culligan is a water treatment company and part of Culligan, which has provided water treatment solutions for more than 85 years. The company’s mission is to improve the well-being of its customers by delivering clean, safe, great-tasting water and exceptional customer experiences. The position offers hourly pay based on experience, overtime opportunities, benefits, paid training, career development, and advancement opportunities.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude with strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
• Valid driver’s license with a clean driving record.
• Dependable, organized, and self-motivated.
• Ability to work Monday through Friday, with occasional flexibility as needed.

Nice To Haves

• Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required.

Responsibilities

• Install, service, and repair Culligan water treatment equipment.
• Perform preventative maintenance and diagnose mechanical or operational issues.
• Conduct water quality testing and recommend appropriate treatment solutions when needed.
• Educate customers on the operation, maintenance, and benefits of their water treatment systems.
• Complete service documentation accurately using company systems.
• Maintain a professional, courteous, and customer-focused attitude during every service call.
• Follow company safety standards and installation procedures.
• Communicate effectively with dispatch, office staff, and fellow team members.
• Maintain the company vehicle, tools, and equipment in a clean and organized manner.

Benefits

• 401(k) retirement plan with company match.
• Dental insurance.
• Health insurance, including medical coverage.
• Vision insurance.
• Paid holidays and paid time off.
• Paid training and ongoing career development opportunities.
• Company-provided tools and equipment, if applicable.
• Overtime opportunities.
• Supportive team environment with opportunities for advancement.
• Free uniforms.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED