Service Field Technician I
About The Position
Pentagon Technologies is seeking a highly motivated technician to perform testing and certification of cleanroom applications in the healthcare and pharmaceutical industry. The role is part of the company’s Technical Site Services group, which provides cleanroom performance testing, certification, protocol management, cleaning, and construction management services. HVAC or balancing experience is recommended but not required. Some travel is required, with travel expenses, including per diem, covered. The position offers the possibility of advancement. The technician tests controlled-environment areas and equipment, including biosafety cabinets, fume hoods, isolators, and cleanrooms. They lead or assist with field testing as a certified technician and perform service and repair work as needed. The role also involves communicating project status and results, reviewing reports and deficiencies, ordering project supplies, reporting progress and potential scope changes to owners and customers, and maintaining customer relationships. Employees must follow Pentagon Technologies’ general safety requirements and applicable regulatory safety requirements. Work may take place in an office, controlled chemical and wastewater environments, and laboratories. The role requires travel to company, vendor, and customer facilities within the continental United States. Pentagon Technologies does not offer relocation assistance; candidates who relocate are responsible for their own relocation costs.
Requirements
- At least 1 year of experience.
- Minimum high school diploma or GED.
- Maintain industry accreditations (NSF/CNBT/NEBB) as required by Pentagon Technologies and customers.
- Ability to work in an office, controlled chemical and wastewater environment, and laboratory environment.
- Ability to travel to Pentagon Technologies facilities and vendor and customer facilities within the continental United States as required.
- Must pass company-required screening tests.
- Regularly sit and stand, reach with hands and arms, and perform light routine office work, including computer workstation use.
- Able to pick up an unspecified weight on an occasional or regular basis.
Nice To Haves
- HVAC or balancing background is recommended.
- CNBT-accredited technicians are a plus.
- OEM training and industry conference attendance for accredited technicians.
Responsibilities
- Test controlled-environment areas and equipment, including biosafety cabinets, fume hoods, isolators, and cleanrooms.
- Lead or assist with field testing as a certified technician.
- Perform service and repair work as needed.
- Communicate project status, issues, changes, and results to the operations manager.
- Review reports and investigate reported difficulties and deficiencies.
- Order testing materials and supplies for projects.
- Report project progress and any indicated scope modifications to owners and customers.
- Build and maintain strong customer relationships.
- Follow and lead by example in general company safety requirements and applicable regulatory safety requirements.
- Maintain industry accreditations as required by Pentagon Technologies and its customers.
Benefits
- Generous PTO.
- 401(k) program with employer matching contribution.
- Health, dental, and vision insurance with generous employer contribution.
- Long-term disability insurance, fully employer paid.
- Life and AD&D insurance, with employer-paid and voluntary options.
- Employee Assistance Plan (EAP).
- Travel expenses, including per diem, are covered.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
