Service Field Tech, Sr. Service Field Tech - Power Systems Tech I, II, III, or IV

Now Hiring•Rowlett, TX

1d•Onsite

About The Position

RESA Power is hiring a Service Field Tech, Sr. Service Field Tech, or Power Systems Tech I, II, III, or IV to service, test, maintain, troubleshoot, start up, and repair power transmission and distribution equipment. The work includes low-, medium-, and high-voltage electrical systems up to 500 kV; switchgear and circuit breakers; transformers from 45 kVA to 130 MVA; low- and medium-voltage cables; and associated controls and transfer schemes. Technicians collect and evaluate test data, document work, and follow applicable regulatory requirements and electrical safety procedures. Duties, supervision, project responsibility, and leadership expectations vary by technician level. The role is based in Dallas, Texas, with travel up to 50%. Emergency on-call duty rotates among technicians, who must respond promptly to customer emergencies when called. The position is full-time and non-union. Compensation is $25–$65 per hour depending on skill set, certification, and experience, with overtime eligibility. Relocation assistance is available for highly qualified candidates. Benefits are provided through the union. RESA Power describes itself as a people-first service provider with locations throughout the United States and Canada. Its mission is to ensure reliable and safe mission-critical power across customers’ electrical infrastructure lifecycle. Its stated cultural competencies include working safely and with integrity, focusing on customers, pursuing growth, solving problems, following through, and building strong relationships.

Requirements

Service Field Tech: High school diploma or GED and at least 1 year of related experience.
Senior Service Field Tech: High school diploma/GED or equivalent experience and 5 years of related experience.
Power Systems Tech II: High school diploma or GED, at least 2 years of related experience, and NETA Level II Certification.
Power Systems Tech III: High school diploma or GED, at least 5 years of related experience, and NETA Level III Certification.
Power Systems Tech IV: Associate degree in a related field or equivalent experience and at least 5 years of experience, or 10 years of related experience; NETA Level IV Certification.
Knowledge of applicable electrical and industry standards, including NETA, NEC, OSHA, NFPA, and, for the senior role, IEEE.
Ability to work safely and follow electrical safety procedures. Tech II must understand lockout/tagout, arc-flash and shock hazard analyses, and other hazardous electrical energy control procedures.
Theoretical understanding of electricity and aptitude for problem solving.
Effective verbal and written communication with customers and peers.
Dependability, responsibility, sound judgment, and organizational skills.
Customer service, time management, and follow-up skills; ability to work with customers, peers, and management to resolve client issues.
Strong computer skills, including Windows and Microsoft Office, and ability to use the internet for standards, product, and manufacturer research.
Valid driver’s license required for positions that use a company vehicle; explicitly required for the senior role.
Senior Service Field Tech: strong background and experience with most types of high-voltage equipment through the 230 kV class.
Power Systems Tech II performs testing and service work generally under direct supervision and must be qualified to assure personal safety.
Power Systems Tech III can mentor and lead Level I and II technicians as directed, manage routine and moderately complex tasks and projects, and provide guidance.
Power Systems Tech IV can mentor and lead Level I, II, and III technicians as directed, work independently, and supervise large projects and multiple crews as directed.
Ability to lift up to 50 pounds daily; crawl, climb, stand for long periods, and work in non-ideal conditions.
Willingness to travel up to 50% and participate in rotating emergency on-call duty.

Nice To Haves

Experience with SF6-filled equipment and gas-insulated switchgear.
Experience with MCCs, breakers, relay testing, oil testing, infrared scanning, and switchgear start-ups up through the 500 kV class, or comparable military training such as Army Prime Power, Air Force Electrical Power Production, or Navy-related training.
Relocation assistance is available to highly qualified candidates.

Responsibilities

Inspect, test, troubleshoot, start up, and collect data on low-, medium-, and high-voltage electrical systems up to 500 kV.
Test low-, medium-, and high-voltage switchgear and circuit breakers.
Inspect, maintain, test, recondition, and repair transformers, circuit breakers, and related equipment.
Test and inspect low- and medium-voltage cable installations.
Perform start-up, troubleshooting, and repair services on controls and transfer schemes.
Rotate emergency on-call duty and respond to customer emergencies in a timely manner when called.
Conduct work and make decisions in compliance with applicable regulatory laws and electrical safety procedures.
Prepare on-site job reports and complete project work within budget where applicable to the position.
For Tech III and IV roles, manage routine and moderately complex work, maintain records, evaluate test data, and take responsibility for the safety of others.
For Tech III and IV roles, provide guidance and perform electrical power switching.
For Tech IV roles, supervise large projects and multiple crews as directed, work independently, conduct complex investigations, tests, and evaluations, and prepare written reports as needed.
Mentor and lead less experienced technicians as directed for Tech III and IV roles.
Perform other duties as assigned by the manager.