Service Executive NMH & MWH

Best Care•Omaha, NE

7d•Onsite

About The Position

Supports Nebraska Methodist Hospital & Methodist Women's Hospital. Assists in providing quality of care and safety to our patients, employees and providers.

Requirements

Bachelors of Science in Nursing (BSN) required. If no BSN, must have a Masters Degree in Nursing.
Masters degree required - Nursing, hospital or business administration (MA, MBA, MHA, etc).
Minimum of 3 years clinical experience as a health care/clinical practitioner required.
Minimum of 4 years experience in a middle to upper management position required.
Current valid Registered Nurse (RN) license, valid compact multistate license, or a temporary permit while awaiting licensure required.
Strong interpersonal skills to act as a problem definer, problem solver, and negotiator while working with complex variables, including multiple departments and procedures, diverse groups and sophisticated, integrated systems.

Nice To Haves

Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

Responsibilities

Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria.
Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
Establish an environment that values diversity (e.g., age, gender, race, religion, ethnicity, sexual orientation, culture).
Leading - Motivating and influencing, managing vision and purpose of areas of responsibility.
Develops strategic plan for the areas of responsibility to ensure patient-centered focus and alignment with the organization's strategic plan.
Duties include development, implementation, and coordination of patient care services.
Cultivates a culture of resilience.
Standards & Accountability – Clinical quality management and service excellence.
Provides leadership in the determination of clinical and administrative direction and goals at the local and system levels.
In collaboration with the medical staff, physician leadership and hospital, participates in the development, implementation of excellent clinical practices, evidence-based standards, patient care programs and protocols to ensure safe patient care.
Promotes and demonstrates commitment to continuous Performance Improvement to meet or exceed national benchmark standards and ensure that appropriate actions are taken in response to analysis of data.
Facilitates medical and nursing research and use of evidence-based practice.
Planning & Decision Making – Planning, prioritizing, time management, problem solving, innovation, initiative and financial savvy.
Demonstrates in-depth knowledge of revenue drivers.
Assess and allocate staffing effectiveness based on patient care needs.
In collaboration with the campus leadership teams facilitates the development of an annual budget forecasting revenue, expenses and capital expenditures.
Solicits physician input and shares information regarding key initiatives and care delivery structure, process and outcome.
Follows through on Medical Staff concerns regarding care process and care delivery structures.
Responsible for monitoring the performance of actual to budget and developing action plans to address variances.
Participates in development and implementation of hospital systems which support the structure, process and outcomes of patient care.
Participates in ongoing Value Analysis of products.
Leads and facilitates program development.
Developing People - Recruiting top talent, developing and retaining top talent.
Serves as a professional role model of the organization's leadership standards, mentor to motivate, develop, retain and recruit future leaders.
Serves as a change agent, assisting all staff in understanding the importance, necessity, impact and process of change.
Serves as a representative to local and national professional organizations to remain current about nursing issues and promotes the image of nursing.
Develops and maintains leadership succession plan.
Mentors current and future leaders.
Collaborates with academic institutions in the community to mentor graduating clinicians.
Compliance - Achieve compliance with appropriate standards relating to operations, safety and patient care as promulgated by regulatory agencies, accrediting commissions, professional organizations, and Hospital board and administration.
Reviews and revised procedures and policies which assure regulatory compliance and consistency between departments and services.
Ensures compliance with safe and efficient use of equipment and other material resources.
Provides direction in the development and implementation of policies and procedures that guide and support the provision of services.
Effectively manages system-wide processes that support patient flow (admissions, assessment of treatment, transfers and discharges).
Holds others and staff accountable to comply with ethical standards of practice.