Service Engineering Technician

Aurora Innovation•Pittsburgh, PA

About The Position

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone. At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn . We’re searching for a Service Engineering Technician to join our team. This role will be focused on developing and validating a variety of complex repair strategies, and collaborating cross-functionally throughout our hardware organization, including our Systems, Reliability, Vehicle Integration and Fleet Operations teams to troubleshoot and upgrade Aurora Driver components. This position requires great attention to detail, excellent cross-team communication, documentation, and a solid diagnostic foundation. Must be comfortable solving difficult challenges, ready to roll up the sleeves to expedite repairs, and have a constant eye for quality. Must have experience using OEM diagnostic tools, methodologies, and a logical troubleshooting approach.

Requirements

At least 3- 6 years OEM Technician Experience
At least 1-3 years AV and or Electric Vehicle experience
Solid diagnostics chops
Demonstrate knowledge of basic workshop etiquette, provide verbal and writing communication across all teams (No jerks)
Prior experience with JIRA

Nice To Haves

Direct manufacturing and prototyping experience a bonus
Prior experience working with autonomous vehicles
Experience with CAN bus issues

Responsibilities

Work closely with Vehicle Operations, Software, and Hardware performing diagnostics, test-plans, and vehicle upgrades.
Perform maintenance on complex mechanical and electrical components.
Document and communicate findings through internal processes
Take ownership and escalate data or findings when appropriate
Perform quality service and repair, work cross-functionally, and bring a can-do team spirit.
Maintain a clean and professional workspace.
Capable of balancing and prioritizing multiple tasks.
Mechanical aptitude: Assemble or build parts or jigs for prototypes, proficiency with mechanical fabrication (drill press, saws, hand tools, etc.).
Testing procedures: Build and setup test rigs for mechanical and/or electrical tests across multiple teams (Hardware, Systems, Devs...etc.).
Provides feedback, creates and implements processes and suggestions to new and/or improved workshop standards, protocols, and processes.