Service Engineer, Engines - Level 3

Motor Services Hugo Stamp Inc•Jacksonville, FL

14h•$37 - $50

About The Position

The Service Engineer, Engines (Level 3) performs advanced maintenance, repair, and overhaul work on diesel engines, auxiliary systems, and related equipment in field and workshop environments. The role focuses on diagnostics, root cause analysis, and leading field execution, including complex overhauls, system troubleshooting, and on-site machining. The engineer works independently, leads teams when needed, and interacts directly with customers and internal stakeholders to deliver quality service outcomes. This hands-on field role is intended for an experienced technician ready to take greater ownership. Responsibilities include diagnosing failures, leading jobs, mentoring others, and investigating why systems fail. The position is based in Jacksonville, Florida, requires extensive travel (the posting states up to 90% and at least 80%), and reports to the Field Service Manager. It is full-time and non-exempt, with no direct reports. Compensation is $37.00–$50.00 per hour based on experience. A $1,000 sign-on bonus and relocation assistance are available.

Requirements

At least 5 years of experience working on diesel engines, marine systems, or industrial equipment.
Strong diagnostic and troubleshooting capability across mechanical and auxiliary systems.
Ability to perform root cause analysis and interpret system performance data.
Advanced ability to read technical drawings and mechanical, electrical, and hydraulic schematics.
Experience leading field work or supervising small- to mid-size teams.
Proficiency using precision measurement tools and understanding tolerances.
Ability to travel extensively (80% or more) and work in field environments.
Valid driver’s license and ability to operate a company vehicle.
Ability to obtain and maintain required certifications, including TWIC, passport, and offshore training.

Nice To Haves

Experience with large-bore diesel engines or marine propulsion systems.
Background in power generation or industrial service environments.
Experience with vibration analysis, FLIR, or advanced diagnostic tools.
Familiarity with government or defense-related service work.
Ability to lead larger teams of 5–10 or more technicians.
Experience in customer-facing service roles.

Responsibilities

Perform advanced troubleshooting using engine performance data and system diagnostics.
Conduct root cause analysis to identify failure points and prevent repeat issues.
Execute complex engine overhauls, including major component replacement such as crankshafts.
Read and interpret mechanical, electrical, hydraulic, and pneumatic schematics.
Perform engine timing, turbo work, governor adjustments, and performance testing.
Use precision measurement tools, including micrometers, calipers, and gauges, to verify tolerances.
Lead field teams and coordinate execution of large-scale service jobs.
Mentor junior technicians and support team skill development.
Perform advanced on-site machining and use specialized tooling as required.
Create detailed service reports, parts lists, and job documentation.
Communicate with sales, project managers, and technical teams to support customer needs.
Support job planning, timelines, cost control, and execution strategy.
Identify opportunities for additional work through customer interaction, including upselling and cross-selling.