Service Apprentice/Trainee-Washington

DMG MORI USA, INC • Seattle, WA

26d • Onsite

About The Position

Service Apprentice will participate in training and development where the incumbent learns to repair, install and move all DMG MORI machines. This role involves completing classroom, factory, and online training, shadowing Service Engineers on service calls, and assisting them at customer sites. The program is competency-based, lasting two years before certification and promotion to Service Engineer.

Requirements

• High School diploma or GED
• Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
• Analytical/problem solving abilities.
• High interpersonal and social skills required to successfully complete assignments in stressful situations.
• Ability to communicate professionally and create positive relationships with customers.
• Verbal skills to effectively communicate varying levels of internal technical staff and customers.
• Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
• Adaptability to abrupt changes in work schedule and travel arrangements.
• Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
• Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
• Ability to follow complex written and verbal instructions correctly.
• Other duties as assigned.

Nice To Haves

• military maintenance training and experience

Responsibilities

• Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
• Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
• Learning through observation, while assisting Service Engineers on the call.
• Must hold a current passport and able to travel internationally for periods of time to attend training.
• Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED