Service Driver 2

Brasada Ford•San Antonio, TX

About The Position

The Service Driver 2 provides transportation and vehicle delivery support for the Service Department. The role picks up and delivers customers and their vehicles to and from the department as needed, and also performs a variety of cleaning, maintenance, and general support tasks around the service area. This position has no supervisory responsibilities.

Requirements

Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American money and units of weight, volume, and distance.
Ability to use common-sense understanding to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
Valid driver's license.
Ability to meet the stated physical demands, including occasionally lifting or moving up to 50 pounds.

Responsibilities

Pick up customers’ vehicles as requested and deliver them to the Service Department for diagnostic or repair work.
Drive customers to their homes or places of business and pick up or transport customers to the service department as needed.
Use good judgment and safe driving skills while keeping a timely route.
Assist passengers getting in and out of vehicles.
Operate a radio or similar device to communicate with the dealership or other vehicles and report service disruptions.
Keep records of trips, including passenger names and destinations or pickup points.
Notify the dispatcher or Service Manager when the shuttle vehicle requires servicing, such as oil changes, tires, cleaning, or general maintenance.
Maintain a professional appearance.
Clean the driveway and sidewalks and remove debris as necessary.
Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
Make key tags for vehicles and put protective coverings in vehicles.
Empty trash containers throughout the service department and quick lane, and pick up trash in the surrounding parking lot.
Sweep and mop the service department shop and service offices.
Check bathrooms for supplies and cleanliness as requested, replenish supplies, and clean restrooms as needed.
Make deliveries from the parts department as required.
Ensure copy machines and printers have paper.
Wash vehicle exteriors, clean interior and exterior windows, and wipe down doorjambs.
Perform other duties as assigned.