Service Dispatcher

Paragon Honda • Woodside, NY

2d • Onsite

About The Position

Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic Service Dispatcher to join our world class service team. We have an immediate opening for a Motivated, Seasoned Service Department Dispatcher. This is an outstanding opportunity for a rewarding career with a mission driven company. Do you thrive in a fast paced, professional environment with unlimited career growth potential? Are you an enthusiastic and trustworthy individual with a strong work ethic? Do you have a proven record of success with verifiable CSI scores? Do you have a desire to win? ..... Then our company is the right fit for you! Join our Service Departments that is poised for Explosive Growth.

Requirements

• Must be results-driven, highly energized, customer service oriented
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Proven record of success in a dealership and an understanding of vehicle repairs and maintenance
• Possess ability to support a Service team to top-level performance and create a 5-star customer experience
• Computer experience
• Must have a current, valid driver's license

Responsibilities

• Provide high quality customer service and satisfaction at or above company standards
• Maintain good working relations with all depts
• Dispatch work to technicians and assist in various ways to ensure the work flow of the service department
• Identify and direct Service Advisor to their customer
• Deliver the keys and repair order hard copies to the appropriate Service Advisor's workstation immediately after parking a vehicle in the service parking lot
• Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the Cashier
• Run any necessary errand required by the service department
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the Service Director

Benefits

• Opportunities for professional growth through training and advancement from within the organization
• Medical
• Employee discounts on vehicle purchases, parts and service
• Paid-time-off
• Comprehensive employee recognition programs
• Continued training through the manufacturer
• Opportunities for career advancement
• Comprehensive training
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed