Service Dispatcher
Eastern Lift Truck Co.•Millsboro, DE
•Onsite
About The Position
Eastern Lift Truck Co. is seeking a Service Dispatcher to support their Laurel, Delaware location. This role offers opportunities for growth, competitive compensation, and benefits within a company that maintains a family feel. Dispatching experience is required for this position.
Requirements
- Dispatch experience is REQUIRED
- Must possess unwavering customer service drive and focus
- Ability to multi-task and work in a fast-paced environment
- Must be a team player
- Pleasant phone demeanor
- Stable work history
- Proficient with Microsoft Word and Excel
Responsibilities
- Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
- Schedule and dispatch planned maintenance and repairs to ensure timely completion
- Receive service requests from customers and coworkers
- Enter information into the computer
- Assist with paperwork and prepare reports
- May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
Benefits
- Medical, dental, vision, and prescription plan
- 401k with partial company match
- Paid vacation and sick days
- Paid holidays
- Short- & long-term disability
- Basic/supplemental life insurance policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
