Service Dispatch Coordinator
Tesim Electric•Austin, TX
•Onsite
About The Position
TESIM Electric is seeking a Service Dispatch Coordinator to coordinate service calls, technician schedules, customer updates, and job documentation. TESIM is growing its commercial electrical business and building its data-center and mission-critical pipeline across Texas. Electrical construction experience is not required. We value dependable people who communicate clearly, learn quickly, and take pride in accurate work.
Requirements
- High school diploma or equivalent.
- Calm phone presence, quick learning, and strong organization.
- Basic computer, email, and data-entry skills.
Nice To Haves
- Customer service, call center, scheduling, retail, or hospitality experience preferred but not required.
- Electrical construction experience is not required.
Responsibilities
- Receive service requests and collect clear information from customers.
- Schedule and dispatch technicians based on urgency, location, and availability.
- Communicate appointment updates and document work status in company systems.
- Help close work orders by confirming notes, time, material, and billing information.
Benefits
- Health, dental, and vision coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
