Service Desk Dispatcher (Technician)

Seitel Systems•Seattle, WA

51d•$20 - $23•Hybrid

About The Position

Seitel Systems is growing and seeking to add a full-time Service Desk Dispatcher (Technician) to their team. This role is ideal for someone looking to start their career in Information Technology. The position involves answering client calls and emails, triaging requests, and dispatching them to the appropriate technical staff. Throughout your tenure, you will receive hands-on and course-based training, with opportunities to gradually transition into a Service Desk Technician role as your skills develop. Seitel Systems has been providing IT Engineering services to small and medium-sized businesses in the Puget Sound area since 1990, focusing on engineering work and client service. They emphasize a strong commitment to work-life balance, a positive company culture where employees tend to stay long-term, competitive pay, comprehensive benefits, and profit sharing.

Requirements

1-2 years of experience (or educational equivalent)
A great sense of customer service
A solid work ethic
Excellent time management and multitasking skills
Attention to detail and a desire to produce quality work
An interest in pursuing a technical career in IT
Microsoft Office proficiency
Multi-line telephone system experience (Teams voice is ideal)
Reliable transportation and a driver's license (as you transition into a Technician role)
Must reside locally