Service Delivery Center, Workflow Platform Frontend Engineer - Senior

EY•Dallas, TX

3d•$67,000 - $155,300•Onsite

About The Position

We are seeking an experienced Frontend Engineer to build modern workflow, case management, automation and AI-powered user experiences for enterprise-scale automation platforms. The ideal candidate will have strong frontend development experience and hands-on exposure to at least one workflow, BPM, low-code or automation platform, with the ability to contribute across a diverse automation ecosystem.

Requirements

Bachelor's Degree in Computer Science, Engineering, Information Technology or equivalent experience.
5+ years of frontend engineering experience.
2+ years of workflow, automation, BPM, low-code or enterprise platform experience.
Experience with at least one modern frontend framework: React.js or Angular.
TypeScript.
JavaScript ES6+.
HTML5.
CSS3 / SCSS.
Material UI.
Tailwind CSS.
Responsive Web Design.
Candidates should possess hands-on experience with at least one platform from either of the two categories listed below: Open BPM & Orchestration Platforms (Camunda 7 / Camunda 8, Flowable, Fluxnova, Temporal) or Low-Code Platforms (Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow).
BPMN 2.0 concepts.
Human Task Management.
Case Management.
Workflow Dashboards.
Task Management Solutions.
Process Monitoring.
Business Process Automation.
Workflow Lifecycle Management.
Exposure to one or more of the following: Power BI, Tableau, Workflow Analytics, Operational Dashboards, KPI Reporting.

Nice To Haves

bpmn.io customization.
Workflow visualization frameworks.
Dynamic form builders.
Microsoft Teams integration.
Copilot Studio.
Micro-frontend architectures.
AI-powered user experiences.
Low-code development platforms.
Generative AI solutions.
AI Agents.
Conversational User Experiences.
Agentic Workflow Interfaces.
MCP Integrations.
Banking industry experience.
Financial Services industry experience.
Insurance industry experience.
Healthcare industry experience.
Enterprise SaaS Platforms industry experience.
Experience building workflow-centric user experiences.
Ability to work across multiple workflow and automation technologies.
Understanding of low-code and intelligent automation ecosystems.
Experience delivering enterprise-scale digital transformation initiatives.

Responsibilities

Design and develop enterprise-grade workflow and automation applications.
Build task management interfaces, case management applications, workflow portals and administration consoles.
Create reusable UI frameworks, components and design systems.
Develop dashboards, reporting interfaces, monitoring capabilities and workflow analytics experiences.
Build intuitive experiences for workflow execution, approvals, escalations, notifications and exception handling.
Develop self-service onboarding and operational management capabilities.
Integrate user interfaces with workflow engines, APIs, analytics solutions and AI services.
Support multi-tenant and role-based access capabilities.
Follow modern frontend engineering practices.
Collaborate with architects, UX designers, backend engineers and product teams.
Ensure accessibility, responsiveness, security and performance best practices.
Contribute to automated testing and CI/CD pipelines.