Service Data & Invoice Manager

Rolls-Royce•Indianapolis, IN

1d•Hybrid

About The Position

The Service Data & Invoice Manager is a leadership position within the Rolls-Royce Fleet, Contracts & Programs team supporting the Mature Engines product lines. The Service Data & Invoice Manager is focused on the business relationships between MRO Services, the engine projects, and our MRO service providers and is accountable for the cost management for the Mature Engines portfolio of products. The Service Data & Invoice Manager serves as a liaison between the OEM Engineering, Supplier Management Teams, and our service provider’s engineering groups and is the focal point for our GAP analysis. This is a dynamic role with global interaction that underpins our ability to deliver services at the right cost. The ideal candidate must be able to coordinate diverse operational activities in a technically diverse and challenging global cost environment.

Requirements

Associate’s degree with 7+ years of experience in managing data systems, OR Bachelor's degree with and 5+ years of experience in managing data systems, OR Master's degree with and 3+ years of experience in managing data systems, OR JD/PhD, OR 9+ years of experience in managing data systems in lieu of a degree
Must be a U.S. Citizen or U.S. Permanent Resident

Nice To Haves

Experience with Maximo, Cognos and Access
Knowledge and understanding of gas turbine maintenance and repair processes and procedures
Experience in maintenance cost analysis and statistical analysis
Familiarity with airworthiness regulations
Prioritize, work independently or in a team environment with a strong customer focus
Develop and maintain relationships with shop personnel
Understand and communicate technical details and solve complex technical issues
Demonstrate strategic ability, problem solving, and decision making
Experience working with multiple business functions, both technical and non-technical
Project Management experience

Responsibilities

Provide professional leadership and performance management to all team members
Lead the process to administer, audit and approve (if applicable) engine shop visit invoices to ensure adherence to contracts, customer agreements, and MRO policies
Utilize performance metrics and invoice data to assist the MRO Services Value Stream Manager and Supplier Management Team to identify and address cost trends
Lead the GAP analysis process to drive continuous improvement and to identify cost reduction opportunities for the business
Maintain and improve the Timed Engine Manuals and Timed Repair Manuals
Provide input to the Engine Management Plan (EMP) on behalf of MRO Services and ensure our EMP is understood and utilized by our service providers to create work scopes as required
Utilize material usage patterns and process/repair yields to identify cost reduction opportunities