Service Coordinator

DeBra-Kuempel • Cincinnati, OH

17h • Onsite

About The Position

DeBra-Kuempel is seeking to fill a Service Coordinator position. The Service Coordinator position will be responsible for providing strong administrative and billing support to the plumbing team, as well as efficiently communicating with and supporting the needs of our customers. The right person will have a strong ability to multi-task, organize, be punctual and dependable, and perform independently as needed.

Requirements

• High School Diploma.
• Minimum 3-5 years of recent administrative support experience.
• Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications.
• Ability to learn other software applications as required.
• Strong communication and interpersonal skills, and able to interact with all levels of the organization and customers with a positive, engaging, proactive and team-based style.
• Excellent written and verbal communication skills, a team-player attitude and professional appearance.
• Demonstrates integrity, honesty, professionalism, attention to detail, and a commitment to delivering high-quality work while maintaining the highest ethical standards.
• Self-motivated and highly organized, with strong communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
• Must possess a valid driver’s license.

Nice To Haves

• Advanced education, preferred.
• Minimum 2 years accounting experience preferred.
• Knowledge/experience within a mechanical contracting firm preferred.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms preferred.

Responsibilities

• Work with plumbing service manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
• Performing effectively and confidently, occasionally without supervision.
• Performs all other duties as or assigned to support the success of the role and the organization.

Benefits

• health benefits
• paid time off
• 401(k)
• tuition reimbursement
• an employee assistance program
• company discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED