Service Coordinator

Sunbelt Rentals, Inc.•Nashville, TN

6d•$19 - $26•Onsite

About The Position

Sunbelt Rentals is seeking a Service Coordinator to join their team. This role involves coordinating the servicing of company and customer equipment in a timely and effective manner. The ideal candidate will thrive in an entrepreneurial, empowering workplace that allows for career development and skill enhancement. Sunbelt Rentals is the fastest-growing rental business in North America.

Requirements

High School Diploma, preferred
Valid driver's license
Strong experience with parts inventory management
Knowledge of purchasing process including optimum order sizing for reduced cost.
Basic computer skills
Supervisory skills
Personal and professional integrity
Flexible approach to problem solving

Responsibilities

Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance.
Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers.
Direct the supply of parts to shop mechanics, other branches, and customers.
Direct the operations of the Parts Department to maintain appropriate inventories and minimize costs.
Prepare work schedules and handle service calls to meet customer needs and assure equipment availability.
Order parts to maintain adequate supplies.
Work with equipment vendors to learn maintenance requirements and capabilities of new equipment.
Handle customer complaints regarding equipment condition or operation.
Perform other duties assigned by the manager.