Service Coordinator-Wallingford, CT

Family of Kidz • Wallingford, CT

4d • $20 - $24 • Hybrid

About The Position

Family of Kidz is hiring a Service Coordinator in Wallingford, Connecticut. The position is listed as full time and hybrid, Monday through Friday, 8:00 a.m. to 4:00 p.m., with compensation of $20–$24 per hour. Rates depend on the service provided and the candidate’s professional experience and licenses or certifications. The posting notes that the role may instead be fee-for-service depending on current caseload; this arrangement will be discussed during the interview and may change.

The Service Coordinator supports student and clinic-service administration. Duties include entering and updating student demographic information, processing and scheduling referrals, creating and auditing enrollments, maintaining student files and documentation, and performing cleanup projects in Claims.

Family of Kidz has worked since 1998 to help children with special needs, from birth to adulthood, build skills that support greater independence and quality of life. The organization provides equal employment opportunities and prohibits discrimination and harassment as described in the posting.

Requirements

• High school diploma or equivalent.
• 3–5 years of office experience.
• Proficiency in Microsoft Office, with a focus on Excel.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Experience maintaining a high level of confidentiality.
• Excellent time-management and organizational skills.
• Ability to function well in a fast-paced and sometimes stressful environment.
• Ability to multitask in a fast-paced environment.
• Self-starter.

Nice To Haves

• Knowledge of the special education system is highly preferred.
• Claims knowledge is a plus.
• Previous experience in an agency or school is a plus.
• Passion for working with children, families, and therapists.
• High integrity, empathy, and consideration for others.

Responsibilities

• Input new students’ demographic information.
• Assist in processing and scheduling referrals for clinic-based services.
• Update demographic information for existing students.
• Create new enrollments.
• Audit existing enrollments for accurate dates, locations, and other details.
• Create child files within the student register for each new school year.
• Save documentation to the correct files as needed.
• Complete cleanup projects in Claims.

Benefits

• Generous paid time off (25–28 days).
• 12 holidays, including winter break from December 25 to January 1.
• Medical, dental, and vision insurance.
• 401(k).
• Flexible spending and health savings accounts.
• Life insurance.
• Employee assistance program.
• Referral program.
• Professional development assistance.
• Pet insurance.
• Long-term and short-term disability insurance.
• Team-building events.
• Incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED