Service Coordinator

CLATSOP BEHAVIORAL HEALTHCAREWarrenton, OR
$28 - $37Hybrid

About The Position

Clatsop Behavioral Healthcare (CBH) has an immediate opening for a full-time Service Coordinator for the Developmental Disabilities (DD) program. The primary purpose of this position is to advocate for individuals in Developmental Disability services and ensure they are receiving the most suitable services available. This role involves working with a diverse population with specific support needs, identifying individual strengths and challenges, and providing support in a safe manner. The Service Coordinator will also conduct quarterly monitoring of foster homes and group homes to ensure all support being provided within the home meets standards.

Requirements

  • Knowledge of the public service system for Developmental Disability services in Oregon.
  • At a minimum, a Bachelor’s Degree in Behavioral Science, Social Science, or a closely related field; OR a Bachelor’s Degree in any field AND one year of human services related experience; OR an Associate’s Degree in Behavioral Science, Social Science, or a closely related field AND two years human services related experience; OR three years of human services related experience.
  • Staff member must participate in a minimum of 20 hours per year DHS sponsored or other training in the area of developmental disabilities.
  • Skilled at working as a member of an interdisciplinary team and completing required documentation.
  • Knowledge or ability to learn about Medicaid, Oregon Health Authority (OHA), and related State and Federal healthcare regulations to include Oregon Administrative Rules (OARs) and statutes.
  • Excellent oral and written communication skills.
  • Strong attention to detail, highly organized.
  • Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and the importance of maintaining confidentiality.
  • Ability to pass a criminal background check.
  • Have and maintain an Oregon or Washington Driver’s license and meet the agency’s insurance standards.

Nice To Haves

  • Skilled at remaining calm in stressful situations and de-escalating potential aggression from clients.
  • Skilled at leading and facilitating groups.
  • Skilled at conducting training in groups.
  • Ability to learn and adopt the policies and procedures of the agency.
  • Flexibility to travel throughout community and work at off-site locations including homes, schools, non-profit partner agencies, etc.
  • Bilingual

Responsibilities

  • Develop ISPs (Individual Support Plans) and all related documentation, including Risk Identification Tracking forms, Person-Centered Information Forms, and Related support documents.
  • Conduct and/or participate in needs assessments (Oregon Needs Assessments, Child Needs Assessments, Adult Needs Assessments, Support Needs Assessment Profile).
  • Provide Choice Counseling to ensure all available choices/options are explored.
  • Assist to coordinate chosen services.
  • Monitor services, client records, and documentation in group homes, foster homes, and/or supported individuals’ own homes to verify standards are being met, based on the Oregon Administrative Rules, including Medication Administration Record (MAR), Activities of Daily Living (ADLs), Instrumental Activities of Daily Living (IADLs), finances, safety, support plans being followed, implementation of Behavior Support Plans, Incident Reports, Protocols, Fire Evacuation Records, Behavior Data, etc.
  • Facilitate team meetings for each client at least annually and as needed.
  • Complete Case Management Contacts as dictated in the ISP.
  • Document all client contacts/maintain current, accurate PNs (Progress Notes) and bill for services.
  • Identify housing for individuals seeking residential services outside of their family home, including children and adult foster homes, group homes, out-of-county placement and supported living.
  • Complete annual Level of Care for K-Plan and Waiver services.
  • Complete Plan of Care in eXPRS to reflect and approve funding.
  • Approve Personal Support Worker timesheets in eXPRS.
  • Complete Notice of Planned Action and assist individual or family to file hearing request if desired.
  • Attend required meetings and trainings.
  • Obtain 20 training hours per year to remain in compliance with OAR (Oregon Administrative Rule) requirements.
  • Advocate for clients’ rights and services.
  • Collaborate with community providers.
  • Ensure client confidentiality is maintained and adhere to all ethical and professional standards.
  • Other duties as assigned.

Benefits

  • Medical (minimal premium cost to employee)
  • Dental (Employer Paid)
  • Vision (employer paid)
  • 403B Retirement (5% employer contribution after 1 year of employment)
  • Life Insurance (Employer Paid)
  • Long-term Disability (Employer Paid)
  • Employee Assistance Program
  • Dependents covered on medical, dental and vision at cost to employee
  • 12 paid holidays
  • 6.77 hours of PTO accumulated years 1-3, increases after year 3
  • PTO accumulation starts at hire and is available for use as accumulated.
  • Employees are eligible for elective training reimbursement of ($1000/yr for unlicensed clinicians and $1500/yr for licensed clinicians.)
  • Sabbatical of 176 hours after 10 years of service
  • Annual elective training fund that includes 40 paid hours for training, supervision towards licensure available.
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