Service Coordinator

NextGen Security LLC • Miramar, FL

26d • Onsite

About The Position

We are in search of a self-motivated individual to join our fast growing and dynamic team. The responsibilities of this position will vary greatly, but primarily focus on the coordination of processing activities for the Service Department. As such, the candidate will be required to field and direct inbound calls during business hours. This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve.

Requirements

• Bachelor or equivalent degree orexperience
• Serviceor Operationalexperience preferred
• Experience with Microsoft Word, Excel, and Outlook.
• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company
• Mustpossessa positive attitude and be willing to interact with customer, co-workers, and other personnelat all times
• Commitment to integrity and to the CompanyStandards and Procedures
• Attention to detail and accuracy isa must

Responsibilities

• Scheduling Technicians and Sub-Contractors
• Scheduling Service Calls
• Scheduling Site Surveys & Preventative Maintenance Calls
• Providedetailed weekly service reportsas required by Clients
• Tracking service calls and technician productivity
• Requesting RMAs for service parts & repairs

Benefits

• Compensation based upon background and experience
• Full benefits package
• Vacation
• Cellphone Allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level