Service Coordinator

Power Design • Petersburg, FL

10d • Onsite

About The Position

Are you passionate about building customer relationships and providing exceptional customer service? Can you stay organized and thrive in a fast-paced work environment? Look no further; the service coordinator role at Power Design is a unique opportunity to do all of that while kick-starting your career with a dynamic team. With projects across the nation, the service coordinator plays a crucial role in assisting with the warranty and service process for the entire company.

Requirements

• Must be dependable, organized and detail-oriented.
• Ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.
• Must be proficient with Microsoft Office suite.
• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.

Nice To Haves

• Bachelor’s degree preferred.
• Relevant work experience with construction service agreements and strong admin tasks is highly preferred.

Responsibilities

• Assist in the warranty transfer process from operations to the service department.
• Monitor the service email inbox, schedule warranty requests and respond to the customer within 24 hours.
• Schedule and dispatch the service technicians for warranty and service work orders.
• Coordinate special projects as needed, including research, documentation, reporting and invoicing.
• Work closely with the service project manager, service field technicians and the operations team to create service projects.

Benefits

• National health and dental plans
• Life insurance
• Short and long term disability plans
• Paid vacations
• Paid holidays
• National discount programs for movie tickets, flowers, rental cars, phones and vehicles
• 401(k) retirement plan
• Incentive and recognition programs
• Relocation opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level