Service Coordinator

Flynn Group of Companies • Kansas City, MO

3d • Onsite

About The Position

The Flynn Group of Companies is seeking a Service Coordinator for their Service Division in Commercial Roofing. This is a full-time position with a 40-hour work week, typically from 7:30 AM to 4:00 PM, Monday through Friday, with some flexibility. The role requires a positive attitude, strong customer service skills, and the ability to work in a fast-paced environment. The Service Coordinator is often the first point of contact for customers and plays a crucial role in maintaining customer satisfaction and operational efficiency within the Service Department.

Requirements

• Minimum of 2 years’ experience in an administrative type of role.
• Knowledge of CRM systems and Microsoft Office programs.
• Must be organized and self-motivated with a sense of urgency.
• Ability to work in a fast-paced environment and be flexible.
• Courteous, professional, and customer service oriented.
• Dependable, reliable and strong work ethic.

Nice To Haves

• Construction Environment considered a strong asset.
• Invoicing experience is considered an asset.

Responsibilities

• File management and ensuring all information is updated and accurate.
• Collection and maintenance of customer contact and relevant information.
• Ensure all calls and information is directed to the correct person.
• Lead and track the Service Departments AP and AR.
• Manage various project related documents.
• Track and report service inventory allocation.
• Maintain employee paperwork.
• Other duties as required/assigned.

Benefits

• Competitive Salary
• Medical, Dental, and Vision Insurance
• Paid time off and paid holidays
• 401(k) w/ company match
• Life Insurance and Disability Insurance
• Employee and Family Assistance Program
• Health Club reimbursement program (specific Health Clubs)
• Flynn University: Education & Leadership Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed