Service Coordinator

AIP Connect • Toronto, ON

74d • $24 - $25

About The Position

Our client is a home care service provider and they are seeking to hire 2 Service Coordinators.

Are you ready to join a high-performing team that supports and encourages you to be your best? This fast-paced position coordinates care between our clients and professional Caregivers, aiming to create extraordinary relationships. If you're energetic, level-headed, and passionate about making a real difference, we want you to join us!

Schedule: Sunday to Thursday or Tuesday through Saturday

Requirements

• High integrityExcellent customer service skills and eagerness to learn
• Strong organizational and typing skills (60 WPM preferred)
• Ability to excel in a fast-paced, team-oriented environment
• Adaptable and able to act with urgency
• Enjoys a sense of humor
• Completes criminal background, MVR, drug screen, and reference checks

Nice To Haves

• Passion for working with the aging population is preferred

Responsibilities

• Answer calls professionally and knowledgeably
• Match clients and Caregivers based on needs, skills, and location
• Maintain schedules, fostering quality matches and strong relationships
• Monitor, mediate, and log activities in our software system
• Ensure accurate client and Caregiver records
• Address client and Caregiver concerns as needed
• Communicate openly with colleagues, Caregivers, clients, and family members
• Uphold company policies, procedures, and business ethics
• Perform caregiving in emergencies if on-call

Benefits

• Group Health Insurance,
• Vision, and Dental
• RSP Plan with 4% company match
• Generous PTO Program
• Bonus Program
• Tuition Reimbursement
• A meaningful career in a vital industry
• Opportunity for growth within the company
• On-call responsibilities earn $80 per night

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed