Service Coordinator

FinningRegina, SK
Onsite

About The Position

We are seeking a customer-focused Service Coordinator to join our team! Reporting to the Manager, Service Planning & Administration, you will be responsible for the intake of service requests, maintenance of work orders, and document control. Other tasks include job package preparation, time management, billing, and invoice submission.

Requirements

  • Excellent time management skills
  • Team player with ability to work in fast paced environment
  • Computer proficiency with a variety of software
  • Customer Service mindset
  • Strong communication skills, both written and verbal

Nice To Haves

  • 2-3 years of administrative experience considered an asset

Responsibilities

  • Manage intake and creation of work orders
  • Review and manage service related documentation
  • Compile customer information and submit for approval
  • Invoice service workorders for internal and external customers
  • Invoice Warranty claims
  • General administration and clerical duties, as required
  • Collection of customer payments

Benefits

  • Flexible option plan benefits with varying levels of coverage from day one
  • Matching pension contributions to help you save for the future
  • Employee Share Purchase program with matching contributions
  • RRSP and TFSA options through Sunlife
  • Paid vacation with an increasing allowance based on years of service
  • Training opportunities to learn about Caterpillar equipment
  • Competitive salary
  • Comprehensive benefits package
  • Retirement saving opportunities
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